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Laxman Pai, Opalesque Asia: A recent global study by KPMG and the University of Melbourne reveals that 66% of people use Artificial Intelligence (AI) regularly, and 83% believe the use of AI will result in a wide range of benefits.
While AI adoption is rising, trust in AI systems remains a significant challenge, per the study. "More than half of people globally are unwilling to trust AI, reflecting an underlying tension between its obvious benefits and perceived risks," it said. Only 46% of people globally are willing to trust AI systems.
The study surveyed over 48,000 people across 47 countries between November 2024 and January 2025. When compared to the last study of 17 countries conducted before the release of ChatGPT in 2022, it reveals that people have become less trusting and more worried about AI as adoption has increased.
The age of working with AI is here, with three in five (58%) employees intentionally using AI - and a third (31%) using it weekly or daily.
This high use delivers a range of benefits with most employees reporting increased efficiency, access to information, and innovation. Almost half (48%) report AI has increased revenue-generating activity.
However, the use of AI at work is also creating complex risks for organizations. Almost half of employees admit to using AI in ways that contravene company policies, including uploading sensitive company information into free public AI tools like ChatGPT.
Many rely on AI output ...................... To view our full article Click here
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