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Alternative Market Briefing

Return-to-office mandates could impact retention in US financial services industry

Monday, August 14, 2023

B. G., Opalesque Geneva:

In the U.S. financial services industry, working from home may soon become a luxury that many won't want to give up after having had a taste of it during the Pandemic. So companies should step lightly.

A Deloitte survey revealed that for both men and women, workplace arrangements are top of mind. Flexibility and the ability to work remotely continue to be highly valued, so much so that most leaders say they'd rather leave their jobs than go into the office full-time. This suggests that financial services institutions with strict return-to-office mandates could face the possibility of losing their pipeline of leaders.

Deloitte released the new report last week in collaboration with independent research organization Workplace Intelligence. The report, "Cultivating employee engagement in financial services," explores the link between flexible and remote work arrangements and engagement, retention, and other key outcomes. It also considers how U.S. financial services institutions can develop more thoughtful return-to-office policies that support long-term employee engagement. Research findings are based on a survey conducted in April 2023 of 700 full-time executives with job titles of manager or equivalent and above, exclusive of CXO officers, in U.S. financial services organizations.

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