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Bob Guilbert by Beverly Chandler, Opalesque London:

In an interview with Opalesque, Bob Guilbert, managing director of Eze Castle Integration (ECI), reports that from both the perspectives of their own disaster recovery systems and those of their clients, the firm could award itself a gold star with no outages or downtime, but: "there is always a way to improve" says Guilbert for whom communication is key. During the storm many clients couldnt receive communications and so alternative means had to be used, such as the cell phone or BlackBerry networks which did continue.

A week on and Storm Sandys chaotic effects are still being felt, Guilbert reports, with a business partner in downtown Manhattan enduring 35 feet of water in the basement, sub basement and lobby. He tells of a data centre in the lower part of Manhattan that had a generator but no power to pump the required fuel sixteen floors up and had to resort to staff carrying buckets of diesel up sixteen floors to keep operations running. "Many of the data centres are dependent on having fuel delivery in some kind of an outage" Guilbert says.

ECIs New York office is comfortably up town enough in Manhattan that everything worked quite well. In New Jersey, it has data centre facilities on the seventeenth and eighteenth floors so power became more of an issue than flooding. The data centre ran on generator power and then but the utility po......................

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