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Opalesque Islamic Finance Intelligence

Featured Resource: The Islamic Finance Consumer

Tuesday, March 22, 2011

As Featured in the Islamic Finance Resources Blog

An emerging theme in the Islamic finance industry is the need to better understand the consumer.  The 'Muslim consumer' has become a well defined market segment but research is hard to find on this area.  Even the broader segment of 'Islamic Finance consumers" (Muslim and non-Muslim alike) is equally lacking appropriate data metrics.  Here is a shortlist of papers that have tackled the mindset and perception of the Islamic finance consumer in various markets:

An Empirical Survey of Individual Consumer, Business Firm and Financial Institution Attitudes towards Islamic Methods
A. H. Gait and A. C. Worthington, University of Wollongong

Banking behavior of Islamic bank customers: perspectives and implications
Saad A. Metawa, Associate Professor of Finance, College of Business Administration, University of Bahrain, Bahrain
Mohammed Almossawi, AssistantProfessor of Marketing, College of Business Administration, University of Bahrain, Bahrain

Bank Patronage Factors of Muslim and Non-Muslim Customers

Sudin Haron, School of Management, Universiti Utara Malaysia
Norafifah Ahmad, School of Management, Universiti Utara Malaysia
Sandra L. Planisek, Grand Valley State University, Allendale, Michigan

Conceptual Framework for the Adoption of Islamic Retail Banking Services in Malaysia
Seethaletchumy Thambiah, Uchenna Cyril Eze, Khong Sin Tan, Robert Jeyakumar Nathan, and Kim Piew Lai  Multimedia University, Selangor, Malaysia 

Conventional versus Islamic Finance: Student Knowledge and Perception in the United Arab Emirates Jorg Bley and Kermit Kuehn

Customer satisfaction and awareness of Islamic banking system in Pakistan
Naveed Azeem Khattak, Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Islamabad, Pakistan Kashif-Ur-Rehman, Iqra University, Islamabad, Pakistan

Islamic banking: a study in Singapore
Philip Gerrard, Division of Banking and Finance, Nanyang Business School, Nanyang Technological University, Singapore
J. Barton Cunningham, School of Public Administration, University of Victoria, Canada

Islamic Banking in Malaysia: A Study of Attitudinal Differences of Malaysian Customers
Ahasanul Haque, Faculty of Economics and Management Sciences, International Islamic University Malaysia 

Libyan Business Firm Attitudes towards Islamic Methods in Finance Alsadek H. Gait and Andrew Worthington, Griffith Business School

Perceptions of Malaysian Corporate Customers Towards Islamic Banking Products & Services
Sudin Haron, School of Management, Universiti Utara Malaysia
Norafifah Ahmad, School of Management, Universiti Utara Malaysia

Who patronizes Islamic Banks in Indonesia?
Muhamad Abduh, Department of Business Administration, International Islamic University Malaysia
Mohd Azmi Omar, Department of Business Administration, International Islamic University Malaysia



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