Ethos Consultancy’s 5th Annual UAE Service Quality Bank Benchmarking Study has revealed Islamic banks are outperforming non-Islamic banks in all three service quality channels; branch, call centre and website.
Seven Islamic banks were included in this year’s study which tested the service quality performance of 27 banks across the UAE. Five of the seven Islamic banks included claimed a place within the top 10 performance ranking table…………………………………….Full Press Release: Source