Fri, Aug 29, 2014
A A A
Welcome bhaimia
RSS

Islamic Finance Briefing - Categorized | Banking, Emerging Trends, Market Moves more

Dubai Islamic Bank enhances customer service and cuts costs with Avaya IP telephony

Posted on 10 June 2009

From Ameinfo.com: Dubai Islamic Bank, the world’s first fully-fledged Islamic bank founded in 1975 has reduced its branch-to-branch communications costs by almost 50% in just six months by deploying an Avaya IP telephony solution.
Covering 80 branches and more than 3000 extensions, the new Avaya system also enables Dubai Islamic Bank to improve customer service via a single corporate directory, which allows customer enquiries to be resolved on the first call. …..Full Article: Source

 
Article link

This post was written by:

Laxman - who has written 19163 posts on Opalesque Islamic Finance Briefing.


Contact the author

Comments are closed.

August 2014
M T W T F S S
« May    
 123
45678910
11121314151617
18192021222324
25262728293031