Takaful Emarat, the UAE’s first dedicated life and health takaful provider, will focus on enhancing its customer service offering in 2012. Last year Takaful Emarat focused on establishing its core infrastructure and expanded its product range with the launch of savings and health insurance plans for individuals. The company has now shifted attention towards enhancing its services offered to the customers.
At the start of the year Takaful Emarat launched a new toll free telephone line (800 834) for customers managed by a dedicated customer service team. The new toll free line provides yet another point of contact for Takaful Emarat customers enabling them to manage their plans on the go, wherever they are. (Press Release)