Abu Dhabi Islamic Bank (ADIB), a top-tier Islamic finance institution, was named UAE’s ‘Overall Top Bank in Customer Service’ at the 7th Annual Bank Benchmarking Index for service excellence by Ethos Consultancy. Over the years, ADIB has made a consistent and continuous journey towards the top rank. From being ranked 23rd in 2008 to 18th in 2009 and 3rd in 2010 when it was judged to be the most improved bank in customer service.
ADIB also won top rank as ‘Best Islamic Bank in Service Excellence’ in the UAE and was voted ‘Best Branch. ADIB was chosen from among many conventional and local banks researched all over the UAE. (Press Release)